Effective Date: 2026-04-30
1. Overview
ThoughtMama is designed to provide a simple, low-friction space for writing and thinking.
We prioritize minimizing data collection. In most cases, your thoughts and notes remain on your device and are not transmitted to external servers.
This Privacy Policy explains what information is collected, how it is used, and your rights.
2. Information We Collect
a. Content You Create
Thoughts, notes, and any text you enter into ThoughtMama are stored locally on your device when using the browser/PWA version.
We do not collect, store, or transmit this content to our servers.
b. Technical Information
We may collect limited technical data necessary for the app to function properly, such as browser type, device type, and basic performance data if applicable.
This information is used only to maintain and improve functionality.
c. Desktop Version (Future Features)
If you use the desktop version, your notes and data are stored locally on your device unless explicitly exported by you.
Future updates may introduce optional features that interact with external services. If this occurs, this policy will be updated accordingly.
3. How We Use Information
We use limited technical information only to ensure the app functions correctly.
We use limited technical information only to improve performance and stability.
We use limited technical information only to diagnose issues if they occur.
We do not sell personal data.
We do not use your notes for training models.
We do not analyze your written content.
4. Data Storage
Browser/PWA: Data is stored locally in your browser storage.
Desktop: Data is stored locally on your device.
You are responsible for managing, exporting, or deleting your data.
5. Data Sharing
We do not sell, rent, or share your personal data.
We may share limited information only if required by law.
6. Security
We take reasonable measures to protect the integrity of the application.
However, because ThoughtMama stores data locally, the security of your content also depends on the security of your device.
7. Third-Party Services
ThoughtMama may use limited third-party services for hosting, analytics if added in the future, and payment processing for desktop purchases.
These services have their own privacy policies.
8. Your Rights
Depending on your location, you may have rights to access information about data collection.
Depending on your location, you may have rights to request deletion of any collected data.
Depending on your location, you may have rights to opt out of certain data uses.
Because ThoughtMama minimizes data collection, many of these rights are inherently supported.
9. Changes to This Policy
We may update this Privacy Policy as features evolve.
Updates will be posted within the application or website with a revised effective date.
10. Contact
For questions about this Privacy Policy, contact SynthGenerate.
Website: https://synthgenerate.com/
Email: privacy@synthgenerate.com
Effective Date: April 30, 2026
Last Updated: May 4, 2026
These Terms of Service (the “Terms”) govern your access to and use of ThoughtMama, including the ThoughtMama website, browser/PWA version, desktop application, related downloads, activation or entitlement systems, and any associated services (collectively, the “Service”).
The Service is operated by Synth Generations, LLC, an Ohio limited liability company doing business as SynthGenerate (“SynthGenerate,” “we,” “us,” or “our”).
By accessing, downloading, purchasing, installing, or using the Service, you agree to these Terms. If you do not agree to these Terms, do not use the Service.
1. Description of the Service
ThoughtMama is a lightweight writing and thinking tool available through a browser/PWA experience and a desktop application.
In its current local-first implementation, ThoughtMama is designed so that user-created notes and writing content are stored primarily on the user’s own device rather than on SynthGenerate servers. Features and functionality may evolve over time, including possible paid desktop features, entitlement validation, updates, hosting, distribution, support, or other service-related functionality.
2. Eligibility and Age Requirements
You must be at least 13 years old to use the Service. If you are under the age of majority in your jurisdiction, you may use the Service only with the permission and supervision of a parent or legal guardian.
The Service is not directed to children under 13, and SynthGenerate does not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without legally valid consent, we will take reasonable steps to delete that information.
3. Acceptable Use
You agree to use the Service only for lawful purposes and in accordance with these Terms.
You may not:
- use the Service to violate any applicable law, regulation, or third-party right;
- interfere with, disrupt, overload, or compromise the Service or related systems;
- attempt to bypass, disable, or interfere with payment, licensing, activation, entitlement, or security mechanisms;
- attempt to gain unauthorized access to systems, accounts, data, or networks related to the Service;
- use the Service to distribute malware, harmful code, deceptive content, or unlawful material; or
- reverse engineer, decompile, disassemble, modify, or attempt to derive source code from the Service, except to the extent such restriction is prohibited by applicable law.
4. Your Content
You retain ownership of the notes, writing, and other content you create using ThoughtMama (“Your Content”).
In its current local-first implementation, Your Content is stored primarily on your own device. You are responsible for managing, preserving, exporting, and backing up Your Content.
SynthGenerate does not claim ownership of Your Content. SynthGenerate does not intentionally access or store the substance of Your Content as part of the ordinary local-first operation of the Service. However, certain non-content information may be processed as needed for purchases, licensing, activation, entitlement validation, support, hosting, distribution, security, diagnostics, or legally required compliance.
5. Local Storage, Backups, and Data Loss
Because ThoughtMama is designed to store user-created content locally, SynthGenerate is not responsible for data loss resulting from device failure, browser storage clearing, operating system changes, uninstallation, corruption, user deletion, loss of access to a device, third-party software behavior, or other events outside SynthGenerate’s control.
You are responsible for maintaining backups of any content that is important to you.
6. Privacy
Your use of the Service is also governed by our Privacy Policy, which explains what information may be collected, used, shared, or processed in connection with the Service. Privacy Policy: https://thoughtmama.tech/privacy.
If that URL changes, SynthGenerate will make reasonable efforts to provide an updated privacy-policy location through the Service, website, purchase flow, or other reasonable notice method.
SynthGenerate makes reasonable efforts to comply with applicable data protection laws, including the California Consumer Privacy Act (CCPA) and, where applicable, the EU General Data Protection Regulation (GDPR) and UK GDPR. Users in those jurisdictions may have additional rights regarding their personal information as described in the Privacy Policy.
7. Desktop Features, Purchases, Subscriptions, and Refunds
Certain ThoughtMama features may be available only through the desktop version or other paid access tiers. Paid access may be offered through one-time purchases, subscriptions, trials, activation codes, license keys, signed entitlement artifacts, platform stores, or other validation mechanisms.
Payments may be processed by third-party payment providers, merchants of record, app stores, or distribution platforms. Your purchase may also be subject to the terms, refund rules, subscription rules, tax handling, chargeback rules, and account requirements of those third parties.
Unless a different refund right is required by applicable law or by the payment provider, merchant of record, app store, or distribution platform that processed the purchase, paid digital access is non-refundable once access has been delivered, an activation credential has been issued, or the desktop application has been downloaded or used.
For subscriptions, billing terms, renewal timing, cancellation options, and trial terms will be disclosed at or before purchase. You are responsible for canceling any subscription before renewal if you do not want to be charged for the next billing period. Canceling a subscription stops future renewal charges but does not entitle you to a refund for the current billing period unless required by applicable law or by the payment provider, merchant of record, app store, or distribution platform.
If a paid feature cannot be activated or accessed due to a technical issue within SynthGenerate’s reasonable control, contact us at legal@synthgenerate.com or the support contact provided at purchase. We may, at our discretion and where appropriate, provide troubleshooting, replacement activation, corrected access, or another remedy required by applicable law.
8. Third-Party Services
The Service may rely on third-party services for payment processing, merchant-of-record services, hosting, software distribution, downloads, analytics, diagnostics, crash reporting, email, customer support, or other operational functions.
Your use of third-party services may be subject to their separate terms, privacy policies, purchase terms, refund policies, and account requirements. SynthGenerate is not responsible for third-party services except to the extent required by applicable law.
9. Updates, Availability, and Changes to the Service
The Service is provided on an “as is” and “as available” basis. SynthGenerate does not guarantee uninterrupted access, error-free operation, continued availability of any particular feature, or compatibility with all devices, browsers, operating systems, app stores, or environments.
We may modify, update, suspend, discontinue, or remove parts of the Service at any time. Where reasonable, we will attempt to avoid changes that unnecessarily impair paid access, but we do not guarantee that every feature will remain available indefinitely.
10. Disclaimer of Warranties
To the fullest extent permitted by law, the Service is provided without warranties of any kind, whether express, implied, statutory, or otherwise, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, uninterrupted operation, accuracy, security, or reliability.
Some jurisdictions do not allow certain warranty exclusions, so some of the above exclusions may not apply to you.
11. Limitation of Liability
To the fullest extent permitted by law, SynthGenerate and its owners, officers, employees, contractors, agents, affiliates, service providers, and licensors will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including loss of data, loss of content, loss of profits, loss of revenue, loss of business opportunity, loss of productivity, device failure, or business interruption, arising out of or related to the Service or these Terms.
To the fullest extent permitted by law, SynthGenerate’s total liability for any claim arising out of or related to the Service or these Terms will not exceed the greater of: (a) the amount you paid to SynthGenerate for the Service during the 12 months before the claim arose, or (b) 100 United States dollars.
The limitations in this section apply regardless of the legal theory, whether based in contract, tort, negligence, strict liability, statute, or otherwise, and even if a remedy fails of its essential purpose.
Some jurisdictions do not allow certain liability limitations, so some of the above limitations may not apply to you.
12. Changes to These Terms
We may update these Terms from time to time. The updated Terms will be posted on the ThoughtMama website or otherwise made available through the Service.
If we make material changes, we will make reasonable efforts to notify users through email, in-app notice, website notice, purchase-flow notice, or another reasonable method. Continued use of the Service after updated Terms become effective constitutes acceptance of the updated Terms.
If you do not agree to updated Terms, you must stop using the Service.
13. Termination
We may suspend or terminate access to the Service if we reasonably believe you have violated these Terms, attempted to bypass licensing or security mechanisms, misused the Service, created legal risk for SynthGenerate or other users, or used the Service unlawfully.
Termination does not affect provisions that by their nature should survive termination, including ownership, payment obligations, disclaimers, limitations of liability, dispute resolution, governing law, and legal notice provisions.
14. Governing Law
These Terms are governed by the laws of the State of Ohio, United States, without regard to conflict-of-law principles, except to the extent applicable consumer-protection laws in your jurisdiction require otherwise.
15. Dispute Resolution, Arbitration, Class Action Waiver, and Jury Trial Waiver
Please read this section carefully. It affects your legal rights.
Informal Resolution
Before filing a claim, you and SynthGenerate agree to first attempt to resolve the dispute informally. The party raising the dispute must send written notice describing the nature of the dispute and the requested relief. The parties will then make reasonable good-faith efforts to resolve the dispute for at least 30 days.
Binding Arbitration
If the dispute is not resolved informally, you and SynthGenerate agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service will be resolved by binding individual arbitration, rather than in court, except that either party may bring an individual claim in small claims court if the claim qualifies and remains in small claims court.
The arbitration will be conducted by a neutral arbitrator under the rules of the American Arbitration Association or another mutually agreed arbitration provider. The arbitration will be conducted by telephone, video conference, or written submissions unless the arbitrator determines an in-person hearing is necessary, in which case it will take place in Ohio.
Class Action Waiver
You and SynthGenerate agree that claims may be brought only on an individual basis and not as a plaintiff, class member, or representative in any class, collective, consolidated, private attorney general, or representative proceeding.
Jury Trial Waiver
You and SynthGenerate waive the right to a jury trial to the fullest extent permitted by law.
Injunctive Relief
Nothing in this section prevents either party from seeking temporary or permanent injunctive relief in court for unauthorized access, misuse of intellectual property, circumvention of security or licensing systems, or other conduct that could cause irreparable harm.
Opt-Out
You may opt out of arbitration by sending written notice to SynthGenerate within 30 days after you first accept these Terms. Your opt-out notice must include your name, email address, and a clear statement that you opt out of arbitration for ThoughtMama Terms of Service. Send opt-out notices to: legal@synthgenerate.com.
Severability
If any part of this arbitration or class-action waiver section is found unenforceable, the unenforceable portion will be severed to the extent permitted by law, and the remaining provisions will continue in effect.
16. Legal Notices and Contact Information
Questions about these Terms may be sent to:
Synth Generations, LLC d/b/a SynthGenerate
Attn: Legal Notices
4480 Carr Rd, Hillsboro, Ohio 45133
Email: legal@synthgenerate.com
Website: https://synthgenerate.com/
Legal notices to SynthGenerate must be sent by email and, where required by law or for formal legal process, by physical mail to the mailing address listed above.
Effective Date: April 30, 2026
Last Updated: May 12, 2026
1. Overview
This Refund Policy applies to purchases of ThoughtMama desktop features and any other paid access to the Service offered by Synth Generations, LLC d/b/a SynthGenerate (“SynthGenerate,” “we,” “us,” or “our”).
This Refund Policy is incorporated into and supplements the ThoughtMama Terms of Service. In the event of a conflict between this Refund Policy and the Terms of Service regarding refund rights specifically, this Refund Policy controls.
Nothing in this Refund Policy limits any non-waivable rights you may have under applicable law.
2. Payment Processing
Purchases are processed through an authorized third-party payment provider that may act as the merchant of record. Payment processing, taxes, currency conversion, transaction handling, refunds, and chargebacks may be managed by that provider.
Refund requests may be subject to the payment provider’s own policies in addition to this Refund Policy. Where the payment provider’s policies or applicable law grant rights beyond those described here, those additional rights are honored to the extent they apply.
3. Refund Eligibility
A refund request must be submitted within 14 days of the original purchase date. Requests submitted after 14 days will be denied except where required by applicable law or by the payment provider’s policies.
Within the 14-day window, a refund may be granted if any of the following apply:
- You were charged in error or charged a different amount than was disclosed at purchase.
- A core advertised feature of the purchased product fails to function after reasonable troubleshooting and SynthGenerate is unable to provide a working replacement, corrected access, or other reasonable remedy.
- You are unable to access purchased features due to a verified technical issue within SynthGenerate’s reasonable control that cannot be resolved through troubleshooting, replacement activation, corrected access, or other support.
- A refund is required by applicable law or by the payment provider’s policies.
If a refund is approved, SynthGenerate may revoke access to the paid features associated with the refunded purchase and may deactivate or invalidate any related activation credentials, license keys, or entitlements.
4. Situations That Do Not Qualify for a Refund
Outside the circumstances listed in Section 3, refunds are not provided. Examples of situations that do not qualify include:
- Change of mind after purchase.
- Failure to review product details, system requirements, feature descriptions, or purchase terms before purchase.
- Issues caused by unsupported devices, operating systems, browsers, or environments.
- Loss of locally stored content. Because ThoughtMama is a local-first application, the user is responsible for backups, as described in the Terms of Service.
- Failure to cancel a subscription before its renewal date.
- Inability to use the Service due to circumstances outside SynthGenerate’s reasonable control, including internet connectivity issues, third-party service outages, device hardware failure, or unsupported local system configuration.
- Refund requests involving fraud, refund abuse, manipulative behavior, or misuse of the Service.
SynthGenerate retains discretion to grant a refund outside these circumstances on a case-by-case basis where the situation reasonably warrants it.
5. Activation and Technical Issues
If a paid feature cannot be activated or accessed due to a technical issue within SynthGenerate’s reasonable control, contact us before requesting a refund. We may, at our discretion and where appropriate, provide troubleshooting assistance, a replacement activation credential, corrected access, or another remedy required by applicable law.
A refund will be considered if the issue cannot be resolved through reasonable support efforts within a reasonable period.
6. Subscriptions and Free Trials
If subscription plans are offered, billing terms, renewal timing, cancellation options, and any free trial terms will be disclosed at or before purchase.
You may cancel a subscription at any time to prevent future renewal charges. Cancellation stops future charges but does not entitle you to a refund for the current billing period unless required by applicable law, required by the payment provider’s policies, or otherwise approved under this Refund Policy.
If a free trial is offered and converts to a paid subscription, the conversion terms will be disclosed before the trial begins. You are responsible for canceling before the trial ends if you do not want to be charged.
7. EU and UK Consumer Withdrawal Rights
Consumers in the European Union and the United Kingdom may have a statutory right to withdraw from certain digital purchases within 14 days under applicable consumer-protection laws.
Where a ThoughtMama-controlled checkout flow would immediately deliver paid digital access—for example, when an activation credential is issued or revealed, or paid features become accessible—ThoughtMama presents an acknowledgement checkbox that is unchecked by default and must be selected before purchase. That recorded checkout acknowledgement may then be used for the matching setup, activation-code reveal, download, and desktop unlock flow.
The acknowledgement states: “I agree to immediate delivery and access to ThoughtMama Desktop digital content, and I acknowledge that starting delivery or access may cause me to lose my 14-day EU/UK withdrawal or cancellation right where applicable.”
Where this affirmative acknowledgement is collected and immediate delivery or access begins, the statutory withdrawal right may end once performance has begun. Where the statutory withdrawal right has not been waived and is otherwise available, it applies in addition to the rights described elsewhere in this Refund Policy.
8. How to Request a Refund
To request a refund, contact us at support@synthgenerate.com. Include the following:
- The email address used at purchase or a copy of the receipt or order confirmation.
- The date of purchase.
- A clear description of the issue and the reason for the refund request.
- Any troubleshooting steps already attempted, if applicable.
We may request additional information to verify the request, such as a transaction ID, order number, receipt, or proof of purchase from the payment provider.
9. Processing Time and Refund Method
We aim to respond to refund requests within 5 business days of receiving complete information. Approved refunds are typically processed within 10 business days, though the time required for funds to appear depends on the payment provider, payment method, and issuing bank.
Refunds will be issued in the original transaction currency to the original payment method unless the payment provider requires a different method. Currency conversion differences, exchange rate fluctuations, and any non-refundable taxes, payment-processing fees, or financial-institution fees are governed by the applicable provider or financial institution and are not the responsibility of SynthGenerate.
Store credit, alternative payment methods, or other forms of compensation are not offered in place of refunds to the original payment method except where required by the payment provider or applicable law.
10. Evaluation and Discretion
Refund requests are evaluated on a case-by-case basis. SynthGenerate reserves the right to approve or deny refund requests based on the circumstances and evidence provided, and to require reasonable verification before issuing a refund.
Approval of a refund in one instance does not establish an obligation to approve refunds in similar circumstances in the future.
11. Chargebacks and Payment Disputes
If you believe you are entitled to a refund, please contact us before initiating a chargeback or payment dispute with your bank, card issuer, or payment provider. Most issues can be resolved more quickly through direct contact.
Where permitted by law, if you initiate a chargeback or payment dispute without first contacting us, or if you initiate a chargeback after a refund request has been reviewed and denied in good faith, we reserve the right to:
- revoke access to paid features associated with the disputed purchase;
- deactivate or invalidate any related activation credentials, license keys, or entitlements; and
- decline future purchases or refuse service in connection with the same account or payment instrument.
This section does not apply to chargebacks initiated for unauthorized charges, fraudulent transactions, or charges resulting from a stolen or compromised payment instrument or account, provided that the underlying claim is made in good faith.
12. Changes to This Policy
We may update this Refund Policy from time to time. Updated versions will be posted with a revised “Last Updated” date. Material changes will be communicated through reasonable methods, which may include email, in-app notice, website notice, or notice during the purchase flow.
The version of this Refund Policy in effect at the time of your purchase governs that purchase.
13. Contact
For refund requests:
Email: support@synthgenerate.com
For legal or policy questions:
Synth Generations, LLC d/b/a SynthGenerate
Attn: Legal Notices
4480 Carr Rd
Hillsboro, Ohio 45133
Email: legal@synthgenerate.com
Website: https://synthgenerate.com/
Effective Date: 2026-04-30
Overview
This Licensing Policy describes how ThoughtMama desktop features are granted and used.
Purchasing ThoughtMama does not transfer ownership of the software.
It grants a limited, non-exclusive, non-transferable license to use it.
License Types
ThoughtMama may offer the following license types:
a. Free Version (Browser / PWA)
Available at no cost.
No license required.
Runs in your browser environment.
b. Desktop License (Paid)
Paid desktop features are made available through a valid purchase and entitlement.
Depending on the plan, access may include:
Recurring Access (e.g., monthly or annual)
Access remains active while the subscription is valid.
Lifetime Access
One-time purchase granting ongoing access to desktop features.
Scope of License
Your license grants you the right to use ThoughtMama for personal or professional purposes.
Your license grants you the right to install and run the desktop application on your devices.
Your license does not allow you to redistribute or resell the software.
Your license does not allow you to share access in a way that bypasses intended use.
Your license does not allow you to reverse engineer or modify the application beyond normal usage.
Device Usage
ThoughtMama licenses are intended for use by a single user.
You may use the software across multiple devices you own or control, provided usage remains reasonable and consistent with personal use.
Excessive or abusive usage patterns may result in restriction of access.
Entitlement and Access
Access to paid features is controlled through entitlement validation mechanisms.
This may include local entitlement artifacts, periodic validation checks, and offline access within defined limits.
If a valid entitlement cannot be verified, access to paid features may be reduced or removed.
Subscription Expiration
For recurring plans, access continues until the end of the billing period.
Access may include a limited grace period after expiration.
Access is removed if the subscription is not renewed.
Revocation
We reserve the right to revoke or suspend access if the license is used in violation of these terms.
We reserve the right to revoke or suspend access if payment is reversed or refunded.
We reserve the right to revoke or suspend access if abuse or exploitation is detected.
No Ownership Transfer
All rights, title, and interest in ThoughtMama remain with SynthGenerate.
This license grants usage rights only—it does not grant ownership.
Changes to Licensing
We may update license terms or introduce new plans over time.
Changes will not retroactively remove rights already granted under a valid purchase.
Contact
For licensing questions, contact SynthGenerate.
Website: https://synthgenerate.com/
Email: legal@synthgenerate.com
General support → support@synthgenerate.com
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